Senior Services

The Senior Services Department supports the independence of seniors and adults with disabilities by enhancing and expanding in-home services and volunteer opportunities.

Ramona Bishop


Ramona Bishop has been employed with Southwest Human Resource Agency since 1995. She is a graduate of West Tennessee Business College. She began in the Senior Services Department in the Nutrition Program starting as the Nutrition Administrative Assistant. She then assumed the Monitoring position along with her other duties. She moved on to be the Nutrition Coordinator up until the time she assumed the position as Senior Service Director.


Homemaker Program

The Homemaker Program provides routine light housekeeping, personal care, personal care attendant, and respite services. Personal care includes stand-by assistance with baths, dressing and personal hygiene. Respite care (sitter) provides short-term assistance to relieve the caregiver. Services are provided through the state-wide Home and Community Based Services Program.


Nutrition Program

The Nutrition Program delivers a nutritious meal to seniors and/or disabled persons five days a week through home delivered and congregate meals at 14 nutrition sites. Congregate meals are served in senior centers, community centers and other designated locations. Home delivered meals are pre-packed and delivered to the homes by volunteers.

Foster Grandparent Program

Darlene Pugh, Homemaker Decatur County with residents Martin and Dorothy Ivey

Foster Grandparents volunteer at local school systems, Head Start Centers, and day care centers. They provide one-on-one support to their assigned students helping them actively participate in classroom activities, improve self-esteem, and prepare them to enter elementary school.Foster Grandparent Program Fact Sheet.pdf     Foster Grandparent Program Application.pdf


Retired and Senior Volunteer Program (RSVP)

RSVP Recognition in Lexington

RSVP provides opportunities for people 55 and older to make a difference in their community through volunteer services. RSVP volunteers contribute from two to forty hours a week serving schools, day care centers, hospitals, nursing homes, disaster relief programs, community clubs, senior centers and other nonprofit and public organizations to help meet critical community needs

Senior Community Service Employment Program (SCSEP)

The mission of the SCSEP is to provide job training and placement for people with limited financial resources who are age 55 or older, and to provide employers with trained, motivated workers.

Social Services Block Grant (SSBG)

SSBG provides supportive services to adults eighteen (18) and older, that are abused, neglected, or exploited and have been designated as protective services eligible by the Department of Human Services. Services include: assistance with routine household chores, personal care and case management.

Where Are We?

Where are we image map...

The Tennessee General Assembly established Southwest Human Resource Agency (SWHRA) in 1973 as one of nine Human Resource Agencies deemed to be the delivery system for human services throughout the state of Tennessee. SWHRA is a public non-profit agency that serves an eight county region including Chester, Decatur, Hardeman, Hardin, Haywood, Henderson, McNairy and Madison counties...

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