The Senior Services Department supports the independence of seniors and adults with disabilities by enhancing and expanding in-home services and volunteer opportunities.
Ramona Bishop has been employed with Southwest Human Resource Agency since 1995. She is a graduate of West Tennessee Business College. She began in the Senior Services Department in the Nutrition Program starting as the Nutrition Administrative Assistant. She then assumed the Monitoring position along with her other duties. She moved on to be the Nutrition Coordinator up until the time she assumed the position as Senior Service Director.
The Chore Program provides basic housekeeping, referral services, and other tasks of daily living including laundry, errands, grocery shopping, picking up prescriptions, assisting with phone calls and reading correspondence.
Fee Based Services
The “Delivering Hope” program offers services for a reasonable fee to anyone that needs assistance with housekeeping, laundry, shopping or errands, meal preparation, bathing, dressing, and sitter services (in-home, hospital, nursing home, or assisted living facility).
The Homemaker Program provides routine light housekeeping, personal care, personal care attendant, and respite services. Personal care includes stand-by assistance with baths, dressing and personal hygiene. Respite care (sitter) provides short-term assistance to relieve the caregiver. Services are provided through the state-wide Home and Community Based Services Program.
The Nutrition Program delivers a nutritious meal to seniors and/or disabled persons five days a week through home delivered and congregate meals at 14 nutrition sites. Congregate meals are served in senior centers, community centers and other designated locations. Home delivered meals are pre-packed and delivered to the homes by volunteers.
Foster Grandparent Program
- Foster Grandparents volunteer at local school systems, Head Start Centers, and day care centers. They provide one-on-one support to their assigned students helping them actively participate in classroom activities, improve self-esteem, and prepare them to enter elementary school.Foster Grandparent Program Fact Sheet.pdf Foster Grandparent Program Application.pdf
Retired and Senior Volunteer Program (RSVP)
RSVP provides opportunities for people 55 and older to make a difference in their community through volunteer services. RSVP volunteers contribute from two to forty hours a week serving schools, day care centers, hospitals, nursing homes, disaster relief programs, community clubs, senior centers and other nonprofit and public organizations to help meet critical community needs
Social Services Block Grant (SSBG)
SSBG provides supportive services to adults eighteen (18) and older, that are abused, neglected, or exploited and have been designated as protective services eligible by the Department of Human Services. Services include: assistance with routine household chores, personal care and case management.
- Community Outreach
- Community Services
- Head Start
- Human Resource
- Resource Development
- Senior Services
- Workforce Innovation & Opportunity Act (WIOA)
Where Are We?
The Tennessee General Assembly established Southwest Human Resource Agency (SWHRA) in 1973 as one of nine Human Resource Agencies deemed to be the delivery system for human services throughout the state of Tennessee. SWHRA is a public non-profit agency that serves an eight county region including Chester, Decatur, Hardeman, Hardin, Haywood, Henderson, McNairy and Madison counties...read more